Florida teen, 17, claims she was BURNED by her iPhone 7 Plus after resting the device on her stomach and Apple was more concerned with the phone than her

  • Tina Pierre, from Ocoee, Florida, was waiting on a text and claims to have started feeling pain where she placed her phone and noted that it was hot to touch
  • Pierre, 17, and her father were shocked to discover a burn mark the size of her phone when they went to check under her shirt
  • She claims that when she sent the photos to Apple, their employees were more concerned with the phone than her health
  • The teen said that she was promised an upgrade from an Apple representative but instead was given the exact same type of model as her previous phone 

A 17-year-old Florida teen is claiming her iPhone 7 Plus burned her, leaving a gruesome scar on her stomach.

Tina Pierre, from Ocoee, Florida, was waiting on a text and claims to have started feeling pain where she placed her phone and noted that it was hot to touch.

'It was really painful. It was, like, extremely painful,' Pierre said to News 6

Tina Pierre, from Ocoee, Florida, was waiting on a text and claims to have started feeling pain where she placed her phone and noted that it was hot to touch

Tina Pierre, from Ocoee, Florida, was waiting on a text and claims to have started feeling pain where she placed her phone and noted that it was hot to touch

Pierre, 17, and her father were shocked to discover a burn mark the size of her phone when they went to check under her shirt

Pierre, 17, and her father were shocked to discover a burn mark the size of her phone when they went to check under her shirt

Pierre and her father were shocked to discover a burn mark the size of her phone when they went to check under her shirt. 

She added: 'I was like, "Oh my God."'

As the days passed, the teen explained that the mark grew darker and even two months later, a bruise still remains. 

Pierre claims that when she sent the photos to Apple but their employees were more concerned with the phone rather than her health.  

'So they just kept asking me, "Well, how's the phone doing? You need to send the phone in,"' Pierre said. 

'And I was like, "What's going on with my stomach?"'

She claims that when she sent the photos to Apple, their employees were more concerned with the phone rather than her health

She claims that when she sent the photos to Apple, their employees were more concerned with the phone rather than her health

The teen added that she wasn't offered an explanation from the company about what caused the damage

The teen added that she wasn't offered an explanation from the company about what caused the damage

She adds that she was promised an upgrade from an Apple representative but instead was given the exact same type of model as her previous phone. 

And according to Pierre, this phone also gets warm to the touch, leaving her and her father worried.

They both were also alarmed that the company didn't seem to believe the burn was associated with the phone.  

'They didn't ask me about my burn,' Pierre added. 

'They weren't concerned with it.'

The girl hopes to serve as an example to others about what could happen with devices. Above, various images she claims to have taken of her 'burn' marks since the incident

The girl hopes to serve as an example to others about what could happen with devices. Above, various images she claims to have taken of her 'burn' marks since the incident

Texts Pierre received from Apple include: 'I am sorry to hear about the discomfort you feel,' and 'I hope you get better and start to feel well soon.' 

The teen added that she wasn't offered an explanation from the company about what caused the damage.  

'That's all they wanted to do, just troubleshoot the phone,' Pierre added.

And when she sent the phone into Apple, Pierre claims engineers told her they found no defects on the device, something she found hard to believe. 

The girl hopes to serve as an example to others about what could happen with devices. 

She added that she was hoping for some assistance from Apple on her medical bills.